Frequently Asked Questions
INDEX 1.
---MEGABOX APP works for Amazon fire tv stick?
INDEX 2.
---Is there a warranty?
* YES, guarantee 30 days factory defect on device.
* YES, 10 days to refund EXCEPT: physical damages, liquid damages, overheating or overvoltages.
* Service and shipping are not refundable
INDEX 3.
---What Internet SPEED do I need to make it work better?
* It has to be fluid with minimum speed of 20mbp download and 10mbp upload.
* Connected with CAT6 is recommended.
* Fiber or Coaxial modem provider is recommended.
INDEX 4.
---How long does it take to receive my device?
* Usually it takes 2 to 3 business days. Once the package dispatched, you will be notified.
* You could request your tracking number.
INDEX 5.
---I've received my device, what's next?
* Simply connect it, ready for use. Instructions will be provided.
INDEX 6.
---Once I bought the device, should I choose a service?
* YES, You can choose a non-contract service.
INDEX 7.
---Once I pay a non-contract service, what's next?
* Just wait 5 to 60 minutes.
INDEX 8.
---If I need a help, do you have tech support?
* YES, you can contact us to get a representative.
INDEX 9.
---So good to be true, how do they do it?
*The device does not store content,
The device does not include third-party content,
The device accesses to online information that the user searches on the Internet.
It is comparable as Amazon Fire Stick and Roku
INDEX 10.
---Which is better plan?
Dependent of your connectivity **100mbps/50mbps and what you expect to watch.
[ MEGA]
1000 Spanish
free VOD [yes]
free SERIES[yes]
**LAN connection from 50mbps
INDEX 11. Service Legal Agreement
Megaboxhdtv.com does not host, support, own doesn't have an affiliation or connection any of the stream sources, server or content providers within'any of the programs come pre-loaded. The responsibility of Megaboxhdtv.com: not takes responsibility for devices uses. The responsibility of users: the user is responsibility for actions and uses of the device. Megaboxhdtv.com provides freelance service to clients worldwide. You as customer agree to use all services and facilities at your own risk. Megaboxhdtv.com specifically disclaims all warranties of merchantability and fitness for a particular purpose. Under no circumstances will Megaboxhdtv.com be responsible for any loss or other commercial damage, including but not limited to special incidental, consequential or other damages. The customer agrees to exempt from any lawsuit against to megaboxhdtv.com for improper use of the device purchased at megaboxhdtv.com and the customer agrees to be responsible for the use of the device, also for the content downloaded, installed or streaming on the device, the customer the only one responsible for the use of copyrighted content. The customer accept that our payment system is exclusively recurrent and that megaboxhdtv.com has no refund of any kind for any of its services, the returns if any at any time will only be at the exclusive decision of megaboxhdtv.com
INDEX 12. Privacy Policy
Megaboxhdtv.com, we respect your privacy. This Privacy Policy explains how collect, uses and shares information about you when you subscribe to our programming Service, buy products from our online store and visit our Web site(s). In addition, this Privacy Policy explains your rights under the Communications Act, 47 U.S.C. ยง338(i). If you are a customer, we collect information needed to your service, not to share; such as your name, telephone number, codigo, subscriber plan, and other information you provide to us online or as a customer.